Another “Custom Solution” Successfully Implemented

A drug & alcohol rehabilitation facility that’s been in business for decades contacted us because they never had payphones before.  Their phone policy had provided for clients to use the “desk phone” under the supervision of a staff member.  The cost and distraction of the staff time was too expensive.  We installed payphones on the units, restricted the calling times to specific hours (different on each unit), set the phones to allow 800 numbers only (for calling cards because this facility does not allow clients to have any money) and limited each call to 10 minutes.  The staff is now free to do the important work of tending to the clients (instead of sitting by the phone) and the clients are pleased to have more access during “phone time”.